Author Archive

Felon

Thursday, February 18th, 2010

Question: Dear Cher,

How do you overcome discrimination when the prospective employer asks my least favorite question, “Have you ever been convicted of a felony?”.
Sincerely, R.R.

Answer: Dear R.R.,

That’s a good question and a tough one.  It sounds as though you may not have been satisfied with your responses to the “f” word in the past.   Hopefully, once you have practiced telling the story the best way you can, it will lessen any anxiety you feel.  Let me try and put this in perspective.  We all have a thing or two in our past we’d rather not have to explain.  Sometimes it’s about a decision we made.  Sometimes it’s about a bad choice ending up in a felony conviction.

There are three topics I’ll cover in my response: company obligations, applicant obligation and good strategies.

Company Obligation

The obligation of a hiring company is “to pick the best candidate for each position.”  Screening practices must be tied to demonstrable risk and business necessity.  If, for instance, you are applying for an accounting position and you have an embezzlement conviction in your past, not hiring you would be seen as a logical choice.  In that case, hiring you could be seen as taking a demonstrable risk, and a poor choice by stockholders and owners.

However, recruiters who indiscriminately use criminal checks to cut applicant job eligibility are increasing the need for greater regulation, while opening up their companies to costly legal challenges.

Huge growth in the background checking business in the last ten years has resulted in near universal adoption of criminal background checks for U.S. job candidates.  Due to a similar increase in complaints regarding employer screening practices, however, employers are currently experiencing greater EEOC scrutiny of criminal record screening practices.  As a result, a growing number of states now prohibit or limit pre-employment arrest inquiries.  Even those states, however, do allow a company to check a person’s criminal record after they have been offered, or even begun, employment.

Your obligation

Your main obligation is to be honest, timely and sincere in your interactions with a potential employer.

In most cases, an employer will request criminal history on the application prior to interviews.  This means the best course of action regarding any criminal record is to be honest with an employer during the prescreen or interview process.  Be prepared to sell the fact that any criminal behavior on your part is in the past, what was learned from it, and how it is irrelevant to the job being pursued.

Good strategies

  • Make a resolution to yourself to tell the truth no matter how difficult it is.  Anything else leaves you always vulnerable to being terminated down the road. 
  • Spend some time now making a list of what you have done, and intend to do, to ensure a successful future for yourself.
  • Have a “game plan” ready for an interview.  How will you react when the dreaded subject comes up?  Put together a response and practice it out loud until you are totally comfortable.  Ask a friend or relative to listen to the “story” and give you honest feedback.
  • Acknowledge your responsibility for whatever actions resulted in your arrest.  Do not blame anyone else.
  • Ask for references from people who know you and will attest to your good performance on a previous job, your full dedication to a successful career, or the personal work you have done to recognize what contributed to your having a criminal record, and your resolve to avoid that behavior or situation in the future.
  • Use any contacts you may have at the Employment Development Department or the parole office to ask if they are aware of companies who have been known to hire people in your situation. If so, approach those companies first.
  • Ask everyone you know if they know someone at the company you would like to join.  If so, ask if they can set up a chance for you to meet that person.  If you are able to speak with the person, ask about the culture and expectations of the company.  Be honest about your history and then ask if they would be willing to send your resume or application through the company’s employee referral plan.  If not, nothing lost; if so, you’ll have gained a great advantage.
  • Carefully determine what you want to project about yourself at an interview.  Conservative clothing, a recent haircut, and good grooming are crucial.  Make sure your choices reflect your high level of respect for the employer and yourself.

In general, remember, any phone screen or interview is a chance to hone your interview skills.  Develop a response to criminal history questions that is honest, candid and reassuring.  Then, be ready for whatever reaction you get. 

Possible interview scenarios

Here are a couple possible interview scenarios:  If the interviewer immediately starts to escort you out the door, or wind up the phone call, as soon as you bring up your criminal history, take the upper road.  Don’t get angry no matter how you feel.  Take a deep breath and, as you are getting up, tell the person you can understand there might be some concern.  Then say a few words about  why you would really like to work in that company.  Thank the person for the interview, tell him he’s welcome to check your record to learn the whole story if necessary.  Then shake hands, if it’s not a phone call, tell the person you’d appreciate some more time at some point to discuss any reservations.  Don’t forget to send a “thank you” note or email message.  Even if your interviewer was rude or abrupt, your sincere thank you will tell him/her you may not such a big risk after all. It will keep the door open to spending more time with you. 

However, if you get an indication your revelation didn’t end the conversation, tell the interviewer how hopeful you are that you will still be considered for the position.  Talk about what you have been doing to show the world you would never consider that type of behavior again, mention your willingness to share the circumstances of the conviction, and offer to give references from people who know you well and trust you totally.  Then, steer the conversation back to the position you desire and talk about your qualifications.  Ask a question about something technically related to the job, or tell a story about how successful you have been doing this job in the past. 

In either scenario, the worst that can happen is that you don’t get the job.  If you don’t, there could be many reasons, not just your record.  If you feel the interviewer was biased because of your background, write yourself a summary of the meeting and why you thought you weren’t hired.  Put the note in a safe place and start again.  Don’t say anything negative about your experience at that company.  Sometimes you never know who might reflect on your conversation and decide to see you again.  If, after you are employed somewhere else, you continue to believe there was bias against you solely because of your conviction, you can talk with an EEOC representative to see if they agree your concerns might be valid.  Meanwhile, chalk up the experience as a good chance to practice your interviewing skills.

Overall , your greatest responsibility in getting hired with a felony conviction is to tell the truth, no matter how difficult it is.  If you do that, and use some of the suggestions mentioned here, you should have a decent chance of finding employment.  I wish you much good fortune, Michael.  I would love to hear how things work out for you.

Best, Cher

Too Hard

Wednesday, January 27th, 2010

Question: Dear Cher,

I tried your resume workshops and found the process to be very intimidating! When I got to the part of the STaRs workshop that said “create a library of 20-25 STaRs,” I tuned out. I went directly to my favorite game site which I found very reassuring. Since I know how to play and know I’ll win most of the games, it makes me feel good. So far, I can’t say the same about the resume workshops. Can you suggest a resume preparation tutorial that’s a little easier?
Not a criticism, a plea for help.

Cowed in Princeton, NJ

Answer: Dear Cowed,

You are right! The resume you compile using our training takes a lot more thought than just updating your old resume with a list of responsibilities from your last job. The result will be 10 times worth it, and I guarantee that it gets easier once you’ve written one or two STaRs.
Here are some of the big advantages to learning and using the OEC resume method:
• The result will be a current picture of your past successes written in a modern format that is more appealing to hiring managers who know the importance of social networking capability to current business success. The story telling success statements (“STaRs”) resonate closely with today’s networking communication trends
• The “STaRs” format will give you a flexible base into which you can insert the STaRs stories that are most applicable to each position to which you apply. This tells the reader how closely your experience matches his or her specific needs. It also gives the message that you are serious about THIS job at THEIR job company, not just any job at any company. And your interest level will be reinforced by the excitement and energy exhibited during an interview.
• The OEC style allows you to easily revise just the key points of your resume should you decide to seriously pursue 2 or 3 other different types of positions, or want to just revise a few points to make it more personal for another company in another business. The other pieces you need will already be available in your resume folder so you can switch them in and out as necessary. You can respond almost instantly to new job opportunities with a document that looks as though it was written expressly for that new job opening.

Best, Cher

Where did my mojo go?

Friday, January 8th, 2010

Question: Dear Cher,

I know you’re not a shrink and don’t pretend to be, but I’m hoping you’ll have an idea why I feel so overwhelmed by my life right now. Yes, I was laid off from a great job, and money is tight, but I am not my normal, outgoing self. Right now, a good day is one in which I don’t have to go out or speak with anyone on the phone. Do you have any suggestions about how I can get my “mojo” back? Or am I really, at age 51, the boring, unaccomplished loser I see in the mirror?

Dana, Austin, Texas

Answer: Dear Dana,

No, you’re not even close to being a loser! You’re still the same woman who was recently a winner in a great job. And you weren’t there by mistake. You were there because you earned it. Being laid off does not change who you are. But it can trigger a lot of uncertainty, especially if it is your first lay off.

For most people, at some point in our lives, enough significant things can happen in a short time period that it seems like more than we can ever process successfully. Some of the significant occurrences may be good things, others not so good, but when they add up and you feel overloaded, it’s time to pay attention and find someone to talk to. Pick a good friend, a close relative, a colleague who has also lost a valued job, a career coach, or a counselor. You may not feel like talking to anyone right now, but pick just one person, and start talking. If the first choice can’t give you the attention you need, move on to someone else. If you can manage it, join a job search support group. Just sharing how you’re feeling can sometimes make your load feel a little lighter.

By writing to me you have started the process of exploring this unfamiliar way of feeling and are on your way back to the Dana you’ve always been. That Dana is around the corner, but, yes, you will need to venture a little farther out of the living room to find her.

Meanwhile, make a pact with yourself to do some things you have enjoyed in the past, like movies, playing sports, hiking, reading a light book, singing, or taking a class that interests you. Give yourself a break from the worry. Be good to yourself and understand you deserve it. Let each thing you do for yourself be a well-deserved reward for looking forward.

If doing a couple of these things doesn’t result in your feeling better over time, find a therapist who can work through your feelings with you. You may be able to find someone who works with a community agency, or on a sliding fee scale. Do whatever you need to do to feel some relief and more like your old self.

Remember, you are in good company. I have read that therapists are busier than ever right now. Many, many people are experiencing new situations that are not familiar or comfortable. If you are, too, there’s good reason, and you are not alone! Good luck.

Best, Cher

Over 50, facing interview in young persons field

Wednesday, December 9th, 2009

Question: Dear Cher,

I’m well over 50 but am in a “young person’s” field (computer game design). In my last company I worked from home for a company in California and they never saw me face to face so no problem. Now, though, I need to go to “in person” interviews. How do I keep my age from eliminating me from consideration?

Amy J., Newton, MA

Answer: Dear Amy,

You sound totally confident in your work skills, which should really be the largest qualifier.  However, you are right to pay attention to the vagaries of a one-on-one interview.

My guess is you already have an open attitude, since you have worked successfully in a youth oriented business and corporate culture.   You must have had to work with your peers in that environment, so I would guess it wasn’t a difficulty.

Though I have no way of knowing your appearance or personality, those will be key  concerns in a one-on-one interview.  They are important to anyone in an interview. 

Here are a few suggestions to help make the actual interview less daunting.

  1.  If you are not on LinkedIn, now is a good time to join.  You can then request a few recommendations from previous managers and colleagues.  I suggest you write a draft for them to use as a guide.  In the draft, mention both technical and interpersonal skills.  This will make it easier for them to write the recommendation and ensure the important topics are covered.  You might want to include words like, “As a colleague, Amy was a valued member of our work team.  She’s fast to adapt to changes in direction. Her positive attitudes, keen sense of humor and consistent professionalism have often been the model for co-workers during stressful assignments.”
  2. Ask  one or two of your younger, former team members, or someone you know who works in one of your target companies, for advice about your personal appearance.  If you haven’t met any of them personally, send them a picture.  Request their supportive comments on dress and hair style, and grooming in general.  Shoes, glasses and accessories advice will be helpful, too.  If changes are encouraged, approach a couple of professionals for assistance.   Good hair stylists and experienced personal shoppers (from a department store) are eager to help clients solve their various dilemmas.  You will need one great, not necessarily fancy or expensive, interview outfit with a couple coordinating pieces to mix and match for 2nd and 3rd interviews.
  3. Ask your hair and clothing advisors for the name of a good makeup artist.  You don’t have to buy all the products recommended, much less use all of them!  Pick what feels good and what you like out of the recommended products.

Remember, just do what feels comfortable or right for you.  Don’t think you will have to look as polished or put together for work every day once you’ve started a job.  Everyone takes pains with appearance for interviews.   It just makes good sense.

  1.  My final suggestion is not about appearance but attitude.   If your age seems to be an issue, try disarming the interviewer with attitude.  Wear a genuine smile, and let them know you realize you’re probably not the average age for those in this position.  Tell them you’ve always been part of a younger team, have mostly had much younger managers, and thrive in that atmosphere.  Be sure to mention your colleagues seem to have found working with you to be stimulating, and give them copies of a couple LinkedIn recommendations.  Best of all, if the interviewer is also noticeably younger, do your best to make them comfortable.  Don’t talk about family.  Tell them you have always thought their job must be particularly stressful, and takes skill and preparation to do it well.   Treat them like a valued friend, with honest respect and admiration.

 I could go on and on.  Aren’t you glad I won’t?  Good luck. If you have more questions just send them to ASK CHER!

Best, Cher

Are there any costs involved with this program?

Monday, November 30th, 2009

Question: Dear Cher,

Are there any costs involved with this program? It looks like a loss leader to me. I have seen many sneaky postings since being out of work. If costs are involved, I would like to know about them up front.

Bob

Answer: Dear Bob,

I couldn’t agree with you more. Those postings with the big surprise at the end may be good Marketing, but they don’t leave anyone with a good feeling.
Just so you know, we are not a non-profit organization. However, as you may have noticed, all information on the site is free now. We plan to begin charging for our workshops in January. Most of the workshops will be modestly priced. There will never be any hidden charges.
We know times like these can be very challenging, but we intend to always be part of the solution, not another source of financial stress.
Thanks for your question, Bob. If there’s anything else you’d like to know, your questions are welcome.

Best, Cher